Elevate Customer Service Excellence
3 Days (72 hours)
- Introduction
- Lessons
- Practical
- Questions and Answers
3 Days (72 hours)
- Introduction
- Lessons
- Practical
- Questions and Answers
Objective:
To enhance participants’ understanding and application of customer service principles,
techniques, and strategies to elevate customer satisfaction and loyalty.
- 3 Days
- Hybrid (3 days Online)
- Creating memorable customer experiences
- Empowering employees to go above and beyond
- Resolving customer complaints and turning challenges into opportunities
Participants will receive a certificate of completion from CGT Institute upon successfully
demonstrating proficiency in customer service principles and techniques. This course will
equip individuals with the skills and knowledge needed to deliver exceptional service, foster
positive relationships with customers, and contribute to the overall success of their
organization.
Fully paid Work Experience Offered after completion
Course Cost : $5000 JMD
Key Point
- Customer Service